Privacy
PT. Solnet Indonesia is a leading provider of telecommunications, infrastructure, and IT services in Indonesia since 2008. With an advanced fiber optic network and undersea cable connection to Singapore, PT. Solnet Indonesia operates in strategic cities such as Batam, Jakarta, Surabaya, Bali, Tasikmalaya, Pekanbaru, Tanjung Pinang, Tanjung Uban, and Tanjung Balai, making it the top choice for modern connectivity and technology infrastructure.
How we collect Your data
When you use our services or access our platforms, you provide data that we safeguard and utilize according to this Privacy Policy. For example, the data we collect may include your name, email address, phone number, and other information submitted in connection with your use of our services. We may collect:
- Email and password to provide secure access to Solnet services;
- Data entered when using Solnet platforms;
- Information about your device while accessing our platforms, such as IP address and browser details;
- Your testimonials, messages, feedback, chat interactions, and other engagements with our services; and/or
- Other activities and data submitted during your use of Solnet services or platforms.
Data sharing to third parties
We will not sell, lease, disclose or distribute your data without Your permission unless stated otherwise in this Policy. We will only disclose Your data to third parties with your authorization or if necessary to accommodate your Product usage.
Cookies Usage
Cookies are a text files placed on your computer for record keeping purpose. We use cookies to help us provide You ease of using Product. Cookies cannot be used to run programs or send viruses to Your computer.
Cookies will record Your data such as the data you enter to the Sites and Product. As an example, if you create an account on the Site, cookies will help us to remember the specific data for the next visit. When You return to the Site, the data You have given before will be given back, so it will be easier if You activate Your cookies.
In addition, the other party may also analyze data for Us, such as Google Analytics. They may collect non-personally identifiable data about Your online activities when You use Our Product or accessing the Sites.
Data Security
To protect Your data, we have implemented international standard of Information Security Management System based on ISO 27001 as a tool to implement a security system of confidentiality, integrity, and availability of data. Therefore, all Our employees have been trained to understand and follow the ISO 27001 when work with Your data.
We always try to improve security of Your data by using the latest technology and comply to the prevailing legislations to fulfill the expectations of relevant parties, and to ensure a continuous quality improvement. Furthermore, We make your data protection as our priority by using the highest standard possible to secure Your data, for more information you can view our security information by clicking this link.
Contact
If You want to complain about Your data or You have another question about the privacy or security of Your data please to contact Us through:
E-mail: support@solnet.net.id
Telepon: (0778) 472711
Pos: Jl Perahu Dendang No 1 KP Belian, Batam Center, Teluk Tering, Batam Kota, Batam City, Riau Islands 29444
Update of Privacy Policy
We reserve the right to change this Policy at any time which would be be effective when uploaded to the Site. Policy updates may affect Your usage of the Product or Sites or Your data security. We will notify you about the changes we have made (if necessary) in a reasonable way and time. If You continue to use the Product, it will be deemed acceptance of any amended Policy.